Transfers - Between My Accounts

You can transfer funds instantly to any of your MAR accounts (savings / current / joint) using this facility. You can transfer any amount between any of your own accounts at any time during the day.

Please note that if you are unable to view any of your accounts (including joint account) in your MAR Internet Banking, please visit the nearest MAR branch to apply for linking the non-visible account to your Internet Banking Id (CIF).

To perform this type of transfer on MAR Internet Banking, please refer the following steps:

Screen 1:

·         Select ‘Account to be Debited’ for this transaction

·         Select ‘Account to be Credited’ for this transaction (Please note that ‘account to be debited’ and ‘account to be credited’ should NOT be the same.)

·         Enter ‘Purpose of Payment’ (*Mandatory field; please provide text in this box)

·         Enter ‘Transfer Amount’ (This amount should not be greater than available balance in selected ‘Debit Account’)

·         If you would like to schedule the transfer for a later date or set a recurring payment (weekly / monthly / daily), please provide the required details in Step 5. For further clarification, please refer to Question 1 available on this page.

·         If you would like to transfer funds instantly, select ‘Immediate’ as Transfer Type.

Screen 2:

·         Verify the details on the screen. Press ‘confirm’ to complete the transaction. In case you want to change the transaction details, use the ‘Back’ or ‘Modify’ button at the bottom left of the screen. In case you want to ‘Cancel’ the transaction, press ‘Cancel’ button on the bottom right of the screen.

Screen 3: (Confirmation Screen)

·         Your transaction will be executed successfully & you will find the transaction reference number on your screen.

·         You can view the details of this transaction at a later stage by going to ‘Services’ menu at the top & selecting ‘Internet Transaction Activities’.

·         You will receive SMS from MAR confirming the transaction on the mobile number updated with us. Alternatively, you can check the balance(s) by viewing the accounts appearing on the home page by clicking the ‘Home’ button on the top left of the screen.

Question – How can I make a ‘scheduled’ or ‘recurring’ fund transfer? Is it applicable to all types of fund transfer?

Answer – Yes, all 4 types of fund transfers available on MAR Internet Banking can be made ‘scheduled’ / ‘recurring’. If transfer type is ‘Immediate’, your transfer will be processed immediately. If it is ‘Scheduled’ or ‘Recurring’, your request will be will be submitted for processing on the date selected. Please note that your funds will NOT BE blocked by MAR. If you do not have sufficient balance in your Debit Account on the transaction execution date, your transaction will be automatically rejected by system & you will have to place the request again.

·         All transactions are by default ‘Immediate’. You are required to select ‘Recurring / Scheduled’ from the dropdown to change the transfer type.

·         For Recurring transfer,

ü  Please select the Fund Transfer Frequency – Daily / Weekly / Monthly.

ü  For monthly, Day of Month can have any number from 1 to 31. Please note that if a month has 28 days and you have selected 31 as the banking date, the banking will take place on the last date of the month i.e. 28^th.

ü  Please select ‘Start Date’ & ‘End Date’.

ü  Ex – If ‘Start Date’ is 11-May-2013, ‘End Date’ is 11-July-2013, ‘Fund Frequency Transfer’ is monthly and ‘Day of Month’ is 31, then transaction will be executed on 31^st May & 30^th June, 2013 (provided you have sufficient balance in your debit account).

·         For Scheduled Transaction,

ü  Please select the ‘Date’. Your transfer will be executed on the selected date provided you have sufficient balance in your selected Debit Account.

·         In case you want to ‘cancel’ the above recurring or schedule transaction, please go to ‘Services’ Menu on the top of the screen & Select ‘Future Dated Transaction’. Select the relevant ‘Account’ & ‘Transaction Type’ from the drop-down & press ‘Display’ on the bottom right.

ü  All the scheduled / recurring transfers will appear on the screen with ‘Purpose of Payment / Description’, ‘From Date’ & ‘To Date’ being shown as a header. Click on the header to get all the required transactions. You can cancel the transaction(s) by clicking the square box beside each of them and clicking ‘Delete’ button at the bottom of the screen. You can modify the transaction by clicking ‘Edit’ button available on right corner of each transaction.

 

Other MAR Accounts

You can transfer funds instantly to any MAR accounts (savings / current / joint) using this facility. You can transfer funds at any time during the day. The daily limit & per transaction limit will be displayed on the 1^st / opening screen.

Please note that if you are unable to view any of your accounts (including joint account) in your MAR Internet Banking, please visit the nearest MAR branch to apply for linking the non-visible account to your Internet Banking Id (CIF).

To perform this type of transfer on MAR Internet Banking, please refer the following steps:

Screen 1:

·         Select ‘account to be debited’ for this transaction

·         Select beneficiary group/ name (If transfer is to be made to a saved beneficiary)

·         Enter MAR ‘Account Number’ of the beneficiary & press ‘Look Up’ button at the bottom right corner of the screen. If account number exists in MAR, the account holder’s name will appear below the ‘Account Number’.

·         You can save the beneficiary information for future use by clicking the check box besides ‘Save Beneficiary’. This would add the beneficiary details to your saved beneficiary list. You can now transfer to the same beneficiary by going to ‘Transfers’ & selecting ‘Beneficiary Management’.

·         Enter ‘Purpose of Payment’ (*Mandatory field; please provide text in this box).

·         Enter the email address (multiple email addresses should be separated by semi-colon) in ‘Notification E-Mails’ where you want to receive the fund transfer notification. This is a non mandatory field.

·         Enter transfer amount in ‘Please select the Amount to Debit’. The currency of debit account will be displayed besides the amount box (This amount should not be greater than available balance in selected ‘Debit Account’). Similarly, you can enter the transfer amount in ‘Please select the amount to credit’. The currency of the account where funds will be transferred will be displayed besides the amount box.

·         If you would like to schedule the transfer for a later date or set a recurring payment (weekly / monthly / daily), please provide the required details in Step 5. For further clarification, please refer to Question 1 available on this page.

·         If you would like to transfer funds instantly, select ‘Immediate’ as Transfer Type.

Screen 2:

·         Verify the details on the screen. Press ‘confirm’ to complete the transaction. In case you want to change the transaction details, use the ‘Back’ or ‘Modify’ button at the bottom left of the screen. In case you want to ‘Cancel’ the transaction, press ‘Cancel’ button on the bottom right of the screen.

Screen 3:

·         You will either be asked to answer security question or enter the one time password (OTP) sent on your mobile number registered with MAR.

·         In case you forget answer(s) to your security question & wrongly answer it 3 consecutive times, your account will be locked. You can avoid this scenario by resetting answer of your security question(s) [How to reset – Cancel the transaction & log out from your Internet Banking after 2 consecutive unsuccessful attempts. Reset your security question(s) from the option available on the login page of MAR Internet Banking].

Screen 4: (Confirmation Screen)

·         Your transaction will be executed successfully & you will find the transaction reference number on your screen.

·         You can view the details of this transaction at a later stage by going to ‘Services’ menu at the top & selecting ‘Internet Transaction Activities’.

·         You will receive SMS from MAR confirming the transaction on the mobile number updated with us. Alternatively, you can check the balance(s) by viewing the accounts appearing on the home page by clicking the ‘Home’ button on the top left of the screen.

Question – How can I make a ‘scheduled’ or ‘recurring’ fund transfer? Is it applicable to all types of fund transfer?

Answer – Yes, all 4 types of fund transfers available on MAR Internet Banking can be made ‘scheduled’ / ‘recurring’. If transfer type is ‘Immediate’, your transfer will be processed immediately. If it is ‘Scheduled’ or ‘Recurring’, your request will be will be submitted for processing on the date selected. Please note that your funds will NOT BE blocked by MAR. If you do not have sufficient balance in your Debit Account on the transaction execution date, your transaction will be automatically rejected by system & you will have to place the request again.

·         All transactions are by default ‘Immediate’. You are required to select ‘Recurring / Scheduled’ from the dropdown to change the transfer type.

·         For Recurring transfer,

ü  Please select the Fund Transfer Frequency – Daily / Weekly / Monthly.

ü  For monthly, Day of Month can have any number from 1 to 31. Please note that if a month has 28 days and you have selected 31 as the banking date, the banking will take place on the last date of the month i.e. 28^th.

ü  Please select ‘Start Date’ & ‘End Date’.

ü  Ex – If ‘Start Date’ is 11-May-2013, ‘End Date’ is 11-July-2013, ‘Fund Frequency Transfer’ is monthly and ‘Day of Month’ is 31, then transaction will be executed on 31^st May & 30^th June, 2013 (provided you have sufficient balance in your debit account).

·         For Scheduled Transaction,

ü  Please select the Date. Your transfer will be executed on the selected date provided you have sufficient balance in your selected Debit Account.

·         In case you want to ‘cancel’ the above recurring or schedule transaction, please go to ‘Services’ Menu on the top of the screen & Select ‘Future Dated Transaction’. Select the relevant ‘Account’ & ‘Transaction Type’ from the drop-down & press ‘Display’ on the bottom right.

ü  All the scheduled / recurring transfers will appear on the screen with ‘Purpose of Payment / Description’, ‘From Date’ & ‘To Date’ being shown as a header. Click on the header to get all the required transactions. You can cancel the transaction(s) by clicking the square box beside each of them and clicking ‘Delete’ button at the bottom of the screen. You can modify the transaction by clicking ‘Edit’ button available on right corner of each transaction.

 

Domestic Fund Transfer (Within Qatar) - DFT

You can transfer funds to any other bank in Qatar using this option. The daily limit & per transaction limit will be displayed on the 1^st / opening screen.

Requests received before 1:00 pm on a working day will be processed on the same day (excluding Friday, Saturday & any other holiday declared by Qatar government). Requests received after 1:00 pm will be processed on the next working day (excluding Friday, Saturday & any other holiday declared by Qatar government).

All the transfers received after cut off time can be found under ‘Services’ menu in ‘Future Dated Transactions’. You can cancel / modify these transactions from here before they get executed on the next working day.

Please note that if you are unable to view any of your accounts (including joint account) in your MAR Internet Banking, please visit the nearest MAR branch to apply for linking the non-visible account to your Internet Banking Id (CIF).

To perform this type of transfer on MAR Internet Banking, please refer the following steps:

Screen 1:

·         Select ‘account to be debited’ for this transaction

·         Select beneficiary group/ name (If transfer is to be made to a saved beneficiary)

·         Select the ‘Bank Name’ from the drop down. The ‘Swift Code’ of the bank will be displayed on the screen. The length of ‘Account Number’ field depends on the selected bank and in case of an error; the system will show the required length besides the ‘Account Number’ box.

·         Enter the details in other mandatory fields: Beneficiary Name, Description & Amount.

·         You will be charged QAR 10 for any fund transfer within Qatar.

·         You can save the beneficiary information for future use by clicking the check box besides ‘Save Beneficiary’. This would add the beneficiary details to your saved beneficiary list. You can now transfer to the same beneficiary by going to ‘Transfers’ & selecting ‘Beneficiary Management’. This is a non mandatory step.

·         Enter the email address (multiple email addresses should be separated by semi-colon) in ‘Notification E-Mails’ where you want to receive the fund transfer notification. It is a non-mandatory field.

·         If you would like to schedule the transfer for a later date or set a recurring payment (weekly / monthly / daily), please provide the required details in Step 5. For further clarification, please refer to Question 1 available on this page.

·         If you would like to transfer funds instantly, select ‘Immediate’ as Transfer Type.

Screen 2:

·         Verify the details on the screen. Press ‘confirm’ to complete the transaction. In case you want to change the transaction details, use the ‘Back’ or ‘Modify’ button at the bottom left of the screen. In case you want to ‘Cancel’ the transaction, press ‘Cancel’ button on the bottom right of the screen.

Screen 3:

·         You will either be asked to answer security question or enter the one time password (OTP) sent on your mobile number registered with MAR.

·         In case you forget answer(s) to your security question & wrongly answer it 3 consecutive times, your account will be locked. You can avoid this scenario by resetting answer of your security question(s) [How to reset – Cancel the transaction & log out from your Internet Banking after 2 consecutive unsuccessful attempts. Reset your security question(s) from the option available on the login page of MAR Internet Banking].

Screen 4: (Confirmation Screen)

·         Your transaction will be executed successfully & you will find the transaction reference number on your screen.

·         You can view the details of this transaction at a later stage by going to ‘Services’ menu at the top & selecting ‘Internet Transaction Activities’.

·         You will receive SMS from MAR confirming the transaction on the mobile number updated with us. Alternatively, you can check the balance(s) by viewing the accounts appearing on the home page by clicking the ‘Home’ button on the top left of the screen.

Question – How can I make a ‘scheduled’ or ‘recurring’ fund transfer? Is it applicable to all types of fund transfer?

Answer – Yes, all 4 types of fund transfers available on MAR Internet Banking can be made ‘scheduled’ / ‘recurring’. If transfer type is ‘Immediate’, your transfer will be processed immediately. If it is ‘Scheduled’ or ‘Recurring’, your request will be will be submitted for processing on the date selected. Please note that your funds will NOT BE blocked by MAR. If you do not have sufficient balance in your Debit Account on the transaction execution date, your transaction will be automatically rejected by system & you will have to place the request again.

·         All transactions are by default ‘Immediate’. You are required to select ‘Recurring / Scheduled’ from the dropdown to change the transfer type.

·         For Recurring transfer,

ü  Please select the Fund Transfer Frequency – Daily / Weekly / Monthly.

ü  For monthly, Day of Month can have any number from 1 to 31. Please note that if a month has 28 days and you have selected 31 as the banking date, the banking will take place on the last date of the month i.e. 28^th.

ü  Please select ‘Start Date’ & ‘End Date’.

ü  Ex – If ‘Start Date’ is 11-May-2013, ‘End Date’ is 11-July-2013, ‘Fund Frequency Transfer’ is monthly and ‘Day of Month’ is 31, then transaction will be executed on 31^st May & 30^th June, 2013 (provided you have sufficient balance in your debit account).

·         For Scheduled Transaction,

ü  Please select the Date. Your transfer will be executed on the selected date provided you have sufficient balance in your selected Debit Account.

·         In case you want to ‘cancel’ the above recurring or schedule transaction, please go to ‘Services’ Menu on the top of the screen & Select ‘Future Dated Transaction’. Select the relevant ‘Account’ & ‘Transaction Type’ from the drop-down & press ‘Display’ on the bottom right.

ü  All the scheduled / recurring transfers will appear on the screen with ‘Purpose of Payment / Description’, ‘From Date’ & ‘To Date’ being shown as a header. Click on the header to get all the required transactions. You can cancel the transaction(s) by clicking the square box beside each of them and clicking ‘Delete’ button at the bottom of the screen. You can modify the transaction by clicking ‘Edit’ button available on right corner of each transaction.

 

International Fund Transfer - IFT

You can transfer funds to any bank in across the globe using this option. The daily limit & per transaction limit will be displayed on the 1^st / opening screen.

Requests received before 1:00 pm on a working day will be processed on the same day (excluding Friday, Saturday & any other holiday declared by Qatar government). Requests received after 1:00 pm will be processed on the next working day (excluding Friday, Saturday & any other holiday declared by Qatar government).

All the transfers received after cut off time can be found under ‘Services’ menu in ‘Future Dated Transactions’. You can cancel / modify these transactions from here before they get executed on the next working day.

Please note that if you are unable to view any of your accounts (including joint account) in your MAR Internet Banking, please visit the nearest MAR branch to apply for linking the non-visible account to your Internet Banking Id (CIF).

To perform this type of transfer on MAR Internet Banking, please refer the following steps:

Screen 1:

·         Select ‘account to be debited’ for this transaction

·         Select beneficiary group/ name (If transfer is to be made to a saved beneficiary)

·         Enter the details in other mandatory fields: Country (Dropdown), Beneficiary Bank, Swift Code, City, Beneficiary Bank Branch, Beneficiary Name, Account Number, Credit Currency, Amount Detail. In case any mandatory field detail is not applicable to your transfer, please put NA in the box to proceed.

·         You will be charged QAR 15 for any fund transfer outside Qatar.

·         You can save the beneficiary information for future use by clicking the check box besides ‘Save Beneficiary’. This would add the beneficiary details to your saved beneficiary list. You can now transfer to the same beneficiary by going to ‘Transfers’ & selecting ‘Beneficiary Management’. This is a non mandatory step.

·         Enter the email address (multiple email addresses should be separated by semi-colon) in ‘Notification E-Mails’ where you want to receive the fund transfer notification. It is a non-mandatory field.

·         If you would like to schedule the transfer for a later date or set a recurring payment (weekly / monthly / daily), please provide the required details in Step 5. For further clarification, please refer to Question 1 available on this page.

·         If you would like to transfer funds instantly, select ‘Immediate’ as Transfer Type.

Screen 2:

·         Verify the details on the screen. Press ‘confirm’ to complete the transaction. In case you want to change the transaction details, use the ‘Back’ or ‘Modify’ button at the bottom left of the screen. In case you want to ‘Cancel’ the transaction, press ‘Cancel’ button on the bottom right of the screen.

Screen 3:

·         You will either be asked to answer security question or enter the one time password (OTP) sent on your mobile number registered with MAR.

·         In case you forget answer(s) to your security question & wrongly answer it 3 consecutive times, your account will be locked. You can avoid this scenario by resetting answer of your security question(s) [How to reset – Cancel the transaction & log out from your Internet Banking after 2 consecutive unsuccessful attempts. Reset your security question(s) from the option available on the login page of MAR Internet Banking].

Screen 4: (Confirmation Screen)

·         Your transaction will be sent to MAR for execution on the same day or next working day (if executed after cut off time of 1 PM).You will find the transaction reference number on your screen. Please save the same for any future correspondence with us.

·         You will receive SMS confirming the transaction on the mobile number updated with us as & when transaction is processed by MAR. Alternatively, you can check the balance(s) by viewing the accounts appearing on the home page by clicking the ‘Home’ button on the top left of the screen.

·         You can view the details of this transaction at a later stage by going to ‘Services’ menu at the top & selecting ‘Internet Transaction Activities’ or by going to ‘Transfer’ menu and selecting ‘Transfer History’. Select ‘International Fund Transfer’ as the

·         In case you do not receive SMS or your transaction is not executed, please refer the above step to view the status of your transaction & reason of rejection (if any).

Question – How can I make a ‘scheduled’ or ‘recurring’ fund transfer? Is it applicable to all types of fund transfer?

Answer – Yes, all 4 types of fund transfers available on MAR Internet Banking can be made ‘scheduled’ / ‘recurring’. If transfer type is ‘Immediate’, your transfer will be processed immediately. If it is ‘Scheduled’ or ‘Recurring’, your request will be will be submitted for processing on the date selected. Please note that your funds will NOT BE blocked by MAR. If you do not have sufficient balance in your Debit Account on the transaction execution date, your transaction will be automatically rejected by system & you will have to place the request again.

·         All transactions are by default ‘Immediate’. You are required to select ‘Recurring / Scheduled’ from the dropdown to change the transfer type.

·         For Recurring transfer,

ü  Please select the Fund Transfer Frequency – Daily / Weekly / Monthly.

ü  For monthly, Day of Month can have any number from 1 to 31. Please note that if a month has 28 days and you have selected 31 as the banking date, the banking will take place on the last date of the month i.e. 28^th.

ü  Please select ‘Start Date’ & ‘End Date’.

ü  Ex – If ‘Start Date’ is 11-May-2013, ‘End Date’ is 11-July-2013, ‘Fund Frequency Transfer’ is monthly and ‘Day of Month’ is 31, then transaction will be executed on 31^st May & 30^th June, 2013 (provided you have sufficient balance in your debit account).

·         For Scheduled Transaction,

ü  Please select the Date. Your transfer will be executed on the selected date provided you have sufficient balance in your selected Debit Account.

·         In case you want to ‘cancel’ the above recurring or schedule transaction, please go to ‘Services’ Menu on the top of the screen & Select ‘Future Dated Transaction’. Select the relevant ‘Account’ & ‘Transaction Type’ from the drop-down & press ‘Display’ on the bottom right.

ü  All the scheduled / recurring transfers will appear on the screen with ‘Purpose of Payment / Description’, ‘From Date’ & ‘To Date’ being shown as a header. Click on the header to get all the required transactions. You can cancel the transaction(s) by clicking the square box beside each of them and clicking ‘Delete’ button at the bottom of the screen. You can modify the transaction by clicking ‘Edit’ button available on right corner of each transaction.

 

Beneficiary Management

Through this option, you can add, modify & delete your existing list of saved fund transfer beneficiaries.

How to add a new beneficiary:

·         Click on the “Add” button on the bottom of the page.

·         Select the ‘Transfer Type’ from the 3 options given on the screen, select a nickname for your beneficiary (Not applicable for transfers to ‘Other MAR Accounts’) & press ‘Continue’ button at the bottom right corner of the screen.

·         Enter details of your beneficiary. Press ‘Continue’ button to go to confirmation page. Press ‘Back’ or ‘Modify’ button to go back to previous page. Press ‘Cancel’ button to go to the main menu page.

·         Review the information provided on the confirmation page & press ‘Send’ button at the bottom of the page. OTP (One Time Password) will be sent to your registered MAR Mobile Number. The OTP is valid for 10 minutes.

·         Fill the OTP in the box & press ‘Confirm’ button at the bottom right of the page.

·         Your beneficiary details will be saved & a reference number will appear on the screen.

How to edit the details of your existing / saved beneficiary:

·         Click on the transfer type for the required beneficiary.

·         Edit the details to be modified (Not applicable for transfers to ‘Other MAR Accounts’) & press ‘Continue’ button at the bottom right corner of the screen.

·         Review the modified details & answer the security question appearing on the screen. Press ‘Confirm’ to save the changes. Press ‘Back’ button to go back to the previous screen. Press ‘Cancel’ to abort the transaction.

·         Your modified beneficiary details will be saved & a reference number will appear on the screen.

How to delete an existing / saved beneficiary:

·         Click the ‘Delete’ (‘x’ button) appearing besides the saved beneficiary you want to remove from the list.

·         Review the details to be deleted. Press ‘Confirm’ to delete the beneficiary. Press ‘Back’ button to go back to the previous screen. Press ‘Cancel’ to abort this transaction.

·         Your beneficiary details will be deleted & a reference number will appear on the screen.

 

 

 

Transfer History

View ‘history of transfers’ initiated through your MAR Internet / Mobile Banking (for a period of 1 year). To do this:

·         Enter ‘Start Date’ & ‘End Date’ (*mandatory field; the period can’t exceed 1 year)

·         Enter ‘Min Amount’ & ‘Max Amount’ (Optional)

·         Select ‘Transaction Status’ (Optional)

·         Select ‘Transaction Type’ (Optional)

·         Enter ‘Beneficiary Name’ (Optional)

·         Select ‘Source Account Number’ (Optional)

·         Click ‘Display button at the bottom right of the page.

·         A list of all applicable transaction(s) will be displayed on the page along with its ‘status’.

·         To view details of any transaction, please click on the ‘Reference Number’ appearing as a hyperlink in the left most column. The details will show entries like rejection reason in ‘CRM Message’ row.