Privacy Policy

Masraf Al Rayan (MAR) has a strict policy of keeping customer information secret and secure. The bank assures it customers that:

a) Personal or Business information provided shall be safeguarded using the highest standards of security and confidentiality.

b) Only authorized employees shall have access to the information and those employees who violate the bank's privacy policies shall be dealt with the normal disciplinary process.

c) Collection and use of customer personal information shall be kept to a minimum for promoting the bank's products and services.

d) Information provided shall not be shared and / or revealed to any external agency / organization without prior authorization from the customer or as required by the law.

e) Sharing of information shall be done only with reputable reference sources and clearing house services for the purpose of credit reporting, verification and risk management.

f) All attempts shall be made to keep personal data updated and accurate at all times.

g) Personal Medical Information shall not be shared for purposes other than underwriting or administration of customer policy, claim or account as per customer consent.